Some of the stories about this problem aren’t accurate. The lack of warning makes us suspect this action wasn’t fully thought through. It’s a real shame the customers weren’t notified in some way before their account was disabled. What that a deliberate policy decision or accidental? Perhaps done by executives who noticed these over-quota accounts and decided to act, unaware of the policies applied over seven years ago? Now in 2021, the 15GB limit is being enforced. It seems Microsoft decided to let older accounts to stay overlimit, in other words ‘grandfathered in’. The affected customers appear to all be former Hotmail users who were moved to around 2013. Back then Microsoft offered “Virtually unlimited storage (free)” storage, at least for Hotmail Premium customers. We can only make an educated guess since Microsoft isn’t talking. How did users like ‘LL’ managed to blow way past the 15GB limit before being told their ‘mailbox is 100% full’? What’s going on? Gmail might organize your messages differently from other email services.It’s very strange. Find emails from your other account in Gmail However, if you move or delete them in Gmail, these actions won’t be reflected in your other account.Īfter you unlink your accounts, Gmail will stop showing you new messages from your other account. If you keep copies in Gmail, they’ll stay in your Gmail account.If you delete copies from Gmail, they’ll still be in the inbox of your other service (for example, Yahoo or Hotmail).Choose whether to keep copies of emails from the account.Īfter you unlink your other account from Gmail, you can choose to keep or delete existing copies of your other account's messages in your Gmail inbox.In the 'Linked Account' section, tap Unlink account.Tap the Gmail account you'd like to unlink from your other account.You’ll be able to read, reply to, and organize those messages just like you do in Gmail. Follow the instructions on your screen.Īfter you link your other address to Gmail, you’ll see those messages both in the Gmail app and on the web at.If you don't see this link, try updating your Gmail app. Tap the non-Gmail account you’d like to link.On your Android phone or tablet, open the Gmail app.Note: Make sure you've already added another account from Yahoo, AOL, Outlook, Hotmail, or other service to read in Gmail. Note: If you link another account to an existing Gmail account, you might reach your storage limit. Faster search, with advanced search operators.Automatic email sorting based on type (Social, Updates, Promotions).After you link your account, you’ll see all your messages in your Gmail inbox, plus these changes: To do this, you’ll need to link your account to Gmail. If you have a Yahoo, AOL, Outlook, Hotmail, or select non-Gmail accounts, use Gmailify to get many of Gmail's features with that address.

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